Since 1918, Dorman Products has been the automotive aftermarket’s pioneering problem solvers. They have released thousands of parts and components that people could once only buy from original equipment manufacturers.
By always innovating, Dorman has led the way in growing the aftermarket, providing more opportunity to individuals and businesses who depend on automotive maintenance.
What makes Dorman distinct from other aftermarket companies is their customer-first mindset. Everything they do is centered around providing customer value, both in the quality of their products, and the creativity of their solutions. Dorman engineers and designers go out of their way to save repair technicians time and save vehicle owners money.
Dorman’s a company of companies. They produce thousands of parts and components, across every area of the vehicle including more than 80,000 products and grows every year. They organize their teams into largely independent specialty groups. This way, they can still deliver quality and concentrate expertise at scale.
What makes Dorman distinct from other aftermarket companies is their customer-first mindset. Everything they do is centered around providing customer value, both in the quality of their products, and the creativity of their solutions. Their engineers and designers go out of their way to save repair technicians time and save vehicle owners money.
Using industry-leading tools and processes, their team of over 100 engineers set out to develop aftermarket parts that not only match the fit and function of their original counterparts, but also improve them where there are common design failures or service challenges.
Production prototypes and manufacturing samples are rigorously tested before their customers ever see a first delivery. Depending on the type of part, it may undergo tensile strength and hardness testing in their material lab, be subject to corrosion testing in their salt fog test station, undergo hydrostatic burst testing, be measured for performance under extreme temperatures, or undergo up to a million sequences of life-cycle testing.
Dorman’s electrical components follow a similarly rigorous engineering process, from decoding original equipment control modules to fully capture their functionality, to assessing printed circuit boards and other physical design features for weaknesses. Their in-house software team writes and tests entirely new, proprietary software, and if necessary, taking advantage of updated sensors and processors.
While gathering and analyzing new ideas, Dorman will often find a critical flaw in the original equipment that causes a part or component to fail prematurely in certain conditions. Or, they find people would like to repair a vehicle in a fast, cost-effective way, but the original manufacturer doesn’t sell the specific parts they need. When they develop a solution to these problems, they call it an OE FIX.